Terms of Service

Overview

Welcome to My Store! The terms “we”, “us” and “our” refer to My Store. My Store operates this shop and website, including all related information, content, features, tools, products and services, to provide you with a tailored shopping experience (the “Services”). My Store is powered by Shopify Inc., Shopify Commerce Singapore Pte. Ltd. or Shopify International Limited, depending on where My Store is based.

The terms and conditions below, together with all policies referred to here, explain your rights and responsibilities when using our Services. Please read these Terms of Service carefully, as they contain important information about your legal rights, warranties and limitations of liability.

By visiting, interacting with or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you must not use or access our Services. These Terms do not limit any rights you may have under applicable consumer protection laws or other legal rights that cannot be waived.

1. Access and Account

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your place of residence. You also confirm that you have permission for any minor dependants to use the Services on devices you own or manage.

To use our Services, browse our online shop or purchase products, you may need to provide information such as your email address, billing details, payment information and delivery address.

You confirm that all information you provide is accurate, up to date and complete, and that you have the right to provide it. You are responsible for keeping your account details secure and for all activity carried out through your account. You may not transfer, sell or give your account to another person.

2. Our Products

We have made every effort to display our products and services accurately in our online shop. However, product colours and appearance may vary depending on your device and screen settings.

We cannot guarantee that the appearance or quality of products will meet your expectations or look exactly as shown on our website. Product descriptions may be changed at any time without notice. We reserve the right to discontinue products or limit quantities available to any person or region.

3. Orders

When you place an order, you make an offer to purchase and authorise us and our payment processors to charge the full amount using your selected payment method.

My Store may accept or reject an order for any reason, subject to applicable law. Your order is not accepted until we confirm it, and payment must be received and processed before acceptance.

Please check your order carefully before submitting it, as we may not be able to cancel it once it has been accepted.

If an order is rejected, changed or cancelled, we may contact you using the email address, billing address or telephone number you provided.

Returns and exchanges are subject to our Returns and Refunds Policy. This does not affect any rights you may have under applicable law.

You confirm that your purchases are for personal or household use and not for commercial resale or export.

4. Prices and Billing

Prices, discounts and promotions may change without notice. The price charged will be the price shown when you place your order and will be confirmed by email.

Unless stated otherwise, displayed prices do not include taxes, delivery, handling, customs duties or import charges.

Prices in our online shop may differ from those offered by other shops or third-party sellers.

Promotions may have separate terms and conditions. If these conflict with our general Terms of Service, the promotion terms will apply.

You agree to provide accurate and up-to-date purchase, payment and account information. You must update your details when necessary, including your email address and payment card det